U. S. Airlines Lose
More Business to Asia
Dr. Bill Belew
Issue III - June 25, 2006
Introduction by Mr. Stolyarov:
Service quality on renovated Asian airlines like Cathay Pacific and
Singapore Airlines beats American airline services, hands down, writes
Dr. Belew. These dynamic, innovative airlines are actually making
profits while the heavily pampered, regulated, subsidized American
airlines are floundering. Perhaps it is time for the American airlines
to learn some lessons from their Asian counterparts.
While US airlines cut and slash service -- care and feeding -- of
their travelers, the Asian airlines have been buying new planes,
installing elaborate entertainment systems, and allowing passengers
in-flight e-mail and web surfing options. Add to that plush seats and
meals created by celebrity chefs, and the result is that America doesn't
Cathay Pacific and Singapore Airlines services beat all
American carriers, hands down. On the long-haul flights, choices of
movies, frequent meals (America doesn't need this) -- Western or Asian
style -- and friendly service are the standard.
Not only are the US airlines behind, they have a long way to go to
catch up. The difference is old-fashioned service -- doing more for less
rather than wanting more for less.
The International Air Transport Association says that if it were not
for the US airlines, the world's aviation industry would be profitable.
Hear that!? America is bringing the whole world down. Last year, the
worldwide industry loss was $3 billion. The US airlines lost $6.9
Get back to work, America! Asia is outcompeting us!
Dr. Bill Belew is a former Intelligence
Officer for a Destroyer Squadron. He lived 20 years in Japan, where he
started a language school for Japanese
Dr. Belew teaches classes for a vocational school and online for a
See Dr. Belew's blog,
for news and discussions about business and current events in Russia and
for Dr. Belew's reports on business in China,
on business in Japan, and
TheBizofKnowledge on business education.
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